Policies

The polices regarding the usage of Dalriada Games and Dalriada Games related software.

Privacy Policy

2018-10-17

The following policy applies to the website www.dalriadagames.com (hereby sometimes referred to as “The Website”), all of its subdomains, and any of the content which Dalriada Games supplies, such as Gaming Software, Computer Software, Video Games, Mobile Apps and any other content provided on behalf of Dalriada Games, not mentioned above. What Data Do We Store? Because of the broad nature of content that Dalriada Games provides, there may be several different data chunks that we store for various reasons, and while all may not apply to you at this moment in time, that may change as your usage of our services changes. The personal data we may collect from you, includes: For the website and its subdomains:
  • Questions, queries or feedback you leave, including your email address if you contact Dalriada Games on contact forms or on social media
  • Your email address(s) and subscription preferences when you sign up to the mailing list. We also store your email address to communicate with our members.
  • How you use our emails - for example whether you open them, and which links you click on
  • Your Internet Protocol (IP) address, and details of which version of web browser you used
  • Information on how you use the site, using cookies and page tagging techniques.
For Gaming Software and Mobile Apps:
  • Questions, queries or feedback you leave, including your email address if you contact Dalriada Games through in-game messaging, or through social media.
  • Your email address and Dalriada Games account to link your game with your web account.
  • How often you play our games, during which hours, and for how long.
  • Which device you use, and potentially which mobile provider.
Why We Need It: For the website Dalriada Games and its subdomains: We use Google Analytics software to collect information about how you use the Website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search. For the website and its subdomains: Google Analytics stores information about:
  • The pages you visit on Dalriada Games
  • How long you spend on each Dalriada Games page
  • How you got to the site
  • What you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are. We also collect data to:
  • Improve the site by monitoring how you use it
  • Gather feedback to improve our services, for example our email alerts
  • Respond to any feedback you send us, if you’ve asked us to
  • Send email alerts to users who request them
  • Allow you to access Dalriada Games services and make transactions
  • Provide you with information about local services if you want it
For Gaming Software and Mobile Apps: We may collect information in order to:
  • Identify key areas our application can be improves
  • Identify where potential bugs or usage issues may lie
  • Identify where users spend most of their time
  • Identify our levels of user retention
  • Identify our often our users open our applications
  • Identify which additional content our users are most interested in pursuing
What we do with your data The data we collect may be shared with supplier organisations, other government departments, agencies and public bodies. We will not:
  • Sell or rent your data to third parties
  • Share your data with third parties for marketing purposes
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime. How long we keep your data We will only retain your personal data for as long as:
  • It is needed for the purposes set out in this document
  • The law requires us to
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years. Children’s privacy protection Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13. While our products sometimes refer to “education”, this is not specifically “education of Children” and may rather be developing knowledge of any users, including adults regarding complex topics. Where your data is processed and stored We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored. Your personal data may, throughout the course of its processing at Dalriada Games, be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA. How we protect your data and keep it secure We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure. Your rights You have the right to request:
  • Information about how your personal data is processed
  • A copy of that personal data
  • That anything inaccurate in your personal data is corrected immediately
You can also:
  • Raise an objection about how your personal data is processed
  • Request that your personal data is erased if there is no longer a justification for it
  • Ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with our Data Protection Officer. Links to other websites Dalriada Games websites and software may contain links to other websites. Following a link to another website If you go to another website from this one, read the privacy policy on that website to find out what it does with your information. Following a link to Dalriada Games from another website If you come to Dalriada Games from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this. Changes to this policy We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, Dalriada Games will take reasonable steps to let you know. Contact us or make a complaint Contact the Data Protection Officer (DPO) if you:
  • Have any questions about anything in this document
  • Think that your personal data has been misused or mishandled
You can do so, by contacting us via the Contact Page on Dalriada Games, or contacting: data-protection@dalriadagames.com

Last updated: 2018-10-17

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